Request a Free Medical Cleaning Quote
Tell us about your facility and we'll provide a tailored, obligation-free quote within 24 hours. Whether you manage a GP clinic, aged care facility, dental practice or hospital, we build a cleaning programme around your specific compliance requirements and operating hours.
Contact Golden Star Medical Cleaning
We are a Melbourne-based specialist medical cleaning company. Our team is available during business hours and responds to all enquiries within 24 hours — often the same business day. For emergency biohazard or outbreak response, we maintain 24/7 on-call availability across metropolitan Melbourne.
Office & Service Hours
Cleaning services are available outside of office hours — including after-hours (from 6pm), weekend and public holiday scheduling across all facility types. Our after-hours service is designed to avoid disruption to patients and clinical staff.
Fill in your facility details below and we'll send through a tailored, obligation-free quote within 24 hours.
What Happens After You Contact Us
We keep our onboarding process simple and transparent — no lengthy sales process, no vague estimates.
We Respond Within 24 Hours
A senior team member will contact you by phone or email — whichever you prefer — to gather the details we need to prepare an accurate, tailored quote for your facility. Most enquiries are responded to on the same business day.
Free Site Assessment
We arrange a convenient time to visit your facility at no charge. We assess every room, clinical zone, surface type and compliance obligation before preparing your written quote — so nothing is overlooked or underquoted once the service begins.
Tailored Quote & Agreement
You receive a written, itemised quote specific to your facility — covering frequency, scope, products, compliance documentation and pricing. No hidden fees, no lock-in contracts unless you prefer the security of a fixed-term agreement. Month-to-month is always available.
Contact & Quote FAQs
Quick answers to the most common questions we receive from facility managers and practice owners before making contact.
We aim to respond to all enquiries within 24 hours — often on the same business day. For urgent or emergency situations, call us directly on 0484 042 336 for an immediate response. Emergency biohazard and outbreak response is available 24/7.
Yes — completely. There is no charge for the initial consultation, site assessment or written quote. We will never pressure you to sign an agreement, and there are no lock-in contracts unless you prefer the certainty of a fixed-term arrangement.
Yes. We cover metropolitan Melbourne, the Geelong region, the Mornington Peninsula and surrounding areas. Visit our service areas page for a full list or contact us to confirm availability in your suburb.
Yes. We offer after-hours cleaning from 6pm on weekdays, as well as Saturday, Sunday and public holiday scheduling across all healthcare facility types. After-hours availability is built into our standard service for clients who need cleaning completed before the first patient or resident appointment of the day.
It helps to know your facility type (GP clinic, aged care, dental, hospital, etc.), approximate floor area or number of consulting rooms, your preferred cleaning frequency and any specific compliance obligations — such as NSQHS accreditation, Aged Care Quality Standards or RACGP requirements. We can also work from scratch if you are unsure.
Yes. We maintain 24/7 on-call emergency response for blood spills, bodily fluid incidents, sharps exposures and outbreak scenarios including COVID-19, norovirus, gastroenteritis, MRSA and C. difficile. Our team can typically be on-site across metropolitan Melbourne within two hours. Call 0484 042 336 immediately for emergency response.
Have a question not listed here? Visit our full FAQ page or call us directly on 0484 042 336.
Melbourne's Specialist Medical Cleaning Team Is Ready
Join Melbourne's leading GP clinics, hospitals, aged care facilities and dental practices who trust Golden Star Medical Cleaning for compliant, infection-controlled cleaning. Request a free quote today or call us directly to speak with our team.